Grampians Health Ballarat Mental Health team work in partnership with individuals, their family and other supports to meet the needs of each individual, to create hope and assist the person in their journey towards a meaningful life within their local community.
Service to our consumers will be offered in a respectful, genuine and person-centered manner.
For 24-hours assistance, phone Grampians Area Mental Health Service, Access and Triage Team 1300 247 647. In an emergency contact 000.
Your Experience of Service Surveys
The Your Experience of Service (YES) national surveys are currently open and will close on April 30, 2024.
The YES surveys offer individuals in our community who use our services a chance to share their feedback.
The results from the survey provides key information at state and local levels towards the improvement of safety and quality of services in Victoria.
Please talk to your clinician if you would like to complete the survey.
R U OK? Day Resources
Staff assistance
All staff and their immediate family members can access Benestar for free professional, confidential coaching and support on all aspects of their life including health, finance, work, family and relationships.
Visit benestar.com for more information, and Sharepoint for access details.
Have something to tell us? We welcome all feedback from patients, family members or carers. Tell us more.