Grampians Watch supports people living with a range of health conditions to stay healthier at home.

Who is Grampians Watch for?

Any adult (18yrs+), living with complex medical conditions who may need support to get their health care needs met in the community, or at home, without needing to go to hospital.                               

What happens if I join the Grampians Watch program?

You are allocated a Health Coach and a Telehealth Caller when you enroll and they remain with you on your journey, to ensure we get to know you and you us. This allows comfort in the fact you do not need to keep retelling your story and we understand your health needs and goals.

Your Telehealth Call Takers (non-clinical) create your support bookings and have regular phone calls scheduled with you to check in on your health. These calls are designed to spot health declines quickly, put measures in place to support you at home, and to help you avoid long wait presentations in hospital, if they are able to be resolved by your Health Coach/your GP or an after hour’s service provider.

Your Health Coach is a Clinical nurse, who is an expert in providing health information and advice about a range of medical conditions. Your Health Coach will listen to what’s important to you, and help you to get the health care you need at home.

How can Grampians Watch program help?

By staying in touch with you, the Grampians Watch team will check in with how you are feeling, and support you to get the help you need if you feel your health is getting worse.

Both your Telehealth Caller and your Health Coach allocated, can give you ongoing support whilst on the program to eventually promote confident independence at home.

  • An initial in Home Health Assessment with a Health Coach Is undertaken* to ensure a full conversation around your health goals is met.
  • We can connect you with the services you need, or reconnect you with services that have been helpful in the past
  • We can provide referrals, including to Allied Health and support services (eg Counselling or Psychology, Podiatry, Physiotherapy or Drug and Alcohol services)
  • We can support your GP by letting them know how you are going, as well as supporting you to see your GP
*Eligibility Conditions apply through Grampians Watch Program


How much will this service cost?

Grampians Watch is a FREE program for you. Some resources and referrals may incur a cost that you would be made aware of beforehand.

How can I join the program?

Sometimes we find you!  We might contact you, if our Grampians Health team identify that you might benefit from the program. We will invite you to join the program, but it is your choice to participate.

Your GP can also refer you to Grampians Watch. Referrals can be sent to: or fax
(03) 5330 5156                       

Further Resources

Support Services Phone How they help
Salvation Army-Ballarat 03 5337 0600 Food Relief, Crisis Support, Housing
Uniting 03 5332 1286 Food Relief, Crisis Support, Housing
Nurse on Call 1300 60 60 24 24/7 advice and referral
Lifeline 13 11 14 Access to 24 hour crisis support and suicide prevention services
Beyond Blue 1300 224 636 Anxiety, depression and suicide prevention
Headspace 1800 650 890 Supports young people with mental health, physical health, drug & alcohol, educational & vocational support
Men's Line 1300 789 978 Telephone and online counselling service offering support for Australian men
BADAC 03 5331 5344 BADAC supports the health and wellbeing of the Ballarat and District Aboriginal community with a range of holistic services

Grampians Watch Program


Elizabeth Brown House
233 Victoria Street
Ballarat East VIC 3350


1300 799 047


(03) 5330 5156


How do I find out more about Grampians Watch?

For more information on the Grampians Watch Program

GP Information

For more information for GP's

Have something to tell us? We welcome all feedback from patients, family members or carers. Tell us more.