Visitor restrictions remain in place across facilities please read the information below, and check this site regularly for updates.

Please note: All visitors MUST wear a mask at all times and additional family members are not permitted to wait in lobbies or waiting rooms (this applies to all facilities).

Visitor Restrictions

Ballarat Base Hospital

Ballarat Base Hospital

CURRENT AS AT Tuesday 1 August 2023       

Patient areas/General wards   

  • No maximum amount of visitors per day
  • Maximum of two (2) visitors at a time
  • Each visitor can attend for a maximum of two (2) hours  
  • Visits must occur during the ward's visiting hours 
  • Visitors can be approved outside of hours on compassionate grounds by the nurse in charge/NUM
  • All visitors MUST wear a mask at all times and it is not to be removed at the bedside
  • Maintain 1.5m social distancing
  • Sanitise hands on entry and exit

Families and loved ones are encouraged to coordinate their visits to ensure they are adhering to restrictions and there are no more than 2 people on site. 

Please don't visit if you are unwell, COVID positive or a close household contact of a COVID positive person.

Quarantining wards 

  • Visitors will not be permitted except for end-of-life reasons 

If you are currently unwell, COVID positive or a household contact and are wanting to visit a patient who is currently at end of life, please call the hospital to arrange your visit.

ACCESS 

In order to keep our patients and others safe during this time of increased concern, we are asking members of our community to think carefully about your need to visit Grampians Health sites.  

If you do need to attend, please note that: 

  • Entry is through the Gardiner Pittard foyer via either Drummond Street, the hospital car park or through the Mair Street entrance.  
  • The Sturt Street entrance is only for staff and BRICC oncology patients and those attending the BRICC level 3 specialist clinics.  

Please continue to follow signs and directions regarding access as these continue to change.

Queen Elizabeth Centre

Queen Elizabeth Centre

CURRENT AS AT Tuesday 1 August 2023             

Patient areas/General wards   

  • No maximum amount of visitors per day
  • Maximum of two (2) visitors at a time
  • Each visitor can attend for a maximum of two (2) hours  
  • Visits must occur during the ward's visiting hours 
  • Visitors can be approved outside of hours on compassionate grounds by the nurse in charge/NUM
  • All visitors MUST wear a mask at all times and it is not to be removed at the bedside
  • Maintain 1.5m social distancing
  • Sanitise hands on entry and exit

Families and loved ones are encouraged to coordinate their visits to ensure they are adhering to restrictions and there are no more than 2 people on site. 

Please don't visit if you are unwell, COVID positive or a close household contact of a COVID positive person.

Quarantining wards: 

  • Visitors will not be permitted except for end-of-life reasons 

If you are currently unwell, COVID positive or a household contact and are wanting to visit a patient who is currently at end of life, please call the hospital to arrange your visit.

ACCESS 

In order to keep our patients and others safe during this time of increased concern, we are asking members of our community to think carefully about your need to visit Grampians Health sites.  

If you do need to attend, please note that: 

  • For Inpatient Rehabilitation go through the entrance on Eyre Street 
  • For Gandarra and GEM please enter through their respective front entrances on Ascot Street 
  • All other services can be accessed by the Ascot Street main entrance, the BreastScreen entrance at the rear of the QEC and the walkway via Dana Street. 

Please continue to follow signs and directions regarding access as these continue to change.

Ballarat Aged Care

Ballarat Aged Care

CURRENT AS AT Tuesday 1 August 2023         

For permitted visits:

  • The visit is to be scheduled with the facility
  • The visit is limited to two (2) visitors at a time between 11am and 6pm, 7 days per week, with no restriction on the amount of visitors per day
  • The visit is for a maximum of 60 minutes
    • Please note, the facility will make variations to visiting rules in compassionate and exceptional circumstances
  • All visitors must wear facility supplied personal protective equipment including eye protection, and
    practice hand hygiene upon entry, following staff instructions
  • Rapid Antigen Testing (RAT's) for:
    • all visitors over the age of 18 to Public Sector Residential Aged Care (PSRAC's) facilities
    • and, visitors under the age of 18 are required to have a parent or guardian make a declaration that they meet all the criteria for entry
    • tests available at the entry
  • The visit is to occur in the resident’s room or outside (not within communal areas) if visitor is not vaccinated
  • The visitor must remain at a safe 1.5 metre social distance from the person they are visiting, staff and
    any other residents within our facility
  • The visitor must not have travelled overseas in the past 7 days
  • The visitor must not have been in contact with a person positive with COVID-19 in the past 7 days
  • The visitor must not have any cold, flu or respiratory symptoms, i.e. fever, sore throat, cough,
    temperature, runny nose or shortness of breath
  • The visitor can bring food into the facility in a container that can be wiped clean and meets
    current BHS policies regarding food from outside facilities
  • Please also note that while the requirement to quarantine when you have a family contact has been removed, the direction is still that you are not to visit care facilities during what would have been the seven-day quarantine period

If you have any specific concerns regarding our response or any other issue, please email: residential@bhs.org.au or call 5320 3620.

Our facilities include:

  • Talbot Place
  • Eureka Village Hostel
  • Geoffrey Cutter Centre
  • Hailey House
  • Jack Lonsdale Lodge
  • James Thomas Court
  • B. Messer Hostel
  • S. Hobson Nursing Home
  • Bill Crawford Lodge
  • Steele Haughton
  • Transition Care Program (TCP)

Have something to tell us? We welcome all feedback from patients, family members or carers. Tell us more.