To protect our patients, staff, and the wider community amid the COVID-19 pandemic, we have taken the difficult but necessary decision to restrict non-essential visitors to the Base Hospital, Queen Elizabeth Centre, and our Ballarat Aged Care Residential Homes. 

Visitor restrictions have been amended as of 19 May 2020.

Please see on the relevant section below for more details.

Visitor Restrictions

Ballarat Base Hospital & Mental Health Services

Ballarat Base Hospital & Mental Health Services

VISITORS

  • Each patient can have 1 visiting session per day
  • A maximum of 2 people are permitted at that session
  • The session must be less than 2 hours

Exemptions remain in place for visiting wards for the purpose of caring for children, those with disability, support persons during pregnancy and in emergency, as well as those in palliative care. 

Please check permitted visiting times before arriving

ACCESS

  • People entering our buildings will have their temperature checked and details taken
  • Entry is only through the Gardiner Pittard foyer entrance via either Drummond Street or the hospital car park

  • The Sturt Street entrance is only for BRICC oncology patients, not staff

  • The Emergency Department entrance is only for Emergency Department patients
     

Please continue to follow signs and directions regarding access as these continue to change.

We appreciate this will have a significant impact on our community but ask for your patience and understanding as we try to limit the spread of COVID-19 in our community. 

Queen Elizabeth Centre

Queen Elizabeth Centre

VISITORS

  • Each patient can have 1 visiting session per day
  • A maximum of 2 people are permitted at that session
  • The session must be less than 2 hours

Exemptions remain in place for visiting wards for the purpose of caring for children, those with a disability, support persons during pregnancy, and in an emergency, as well as those in palliative care. 

ACCESS

  • People entering our buildings will have their temperature checked and details taken
  • For Inpatient Rehabilitation go through the entrance on Eyre Street

  • For Gandarra and GEM please enter through their respective front entrances on Ascot Street

  • All other services are accessed via the Ascot Street main entrance.  

Please continue to follow signs and directions regarding access as these continue to change.

We appreciate this will have a significant impact on our community but ask for your patience and understanding as we try to limit the spread of COVID-19 in our community. 

Ballarat Aged Care

Ballarat Aged Care

To provide the highest level of safety to residents, families/friends and staff, a decision has been made to
ease visitor restrictions to our residential care facilities.

The new restrictions allow visitors to come and visit for
any reason, however there will be limitations to the visits as outlined below.

We will continue to compassionately take individual circumstances into consideration as we do understand
that the current COVID-19 situation is concerning and at times distressing for all.

In addition, Ballarat Health Service is focussed on the residents’ wellbeing and enabling choice in alternative
means of communication with their loved ones during this difficult time.

VISITORS

  • Visiting will be limited to 7 days per week between 1pm and 4pm

  • The visit is to be scheduled with the Manager

  • The visit is for a 30-minute period

  • The visit is limited to 1 visitor at a time

  • All visitors must wear a mask, gloves, and practice hand hygiene upon entry

  • The visit is to occur in the resident’s room or outside (not within communal areas)

  • The visitor must remain at a safe 1.5 metre social distance from the person they are visiting, staff and
    any other residents within our facility

  • The visitor must not have traveled overseas in the past 14 days

  • The visitor must not have been in contact with a person positive with COVID-19 in the past 14 days

  • The visitor must not have any cold, flu or respiratory symptoms, i.e fever, sore throat, cough, temperature, runny nose or shortness of breath

  • Written evidence of flu vaccination will be required

  • The visitor will be screened on entry with the above questions

  • The visitor can bring food in the facility that is in a container that can be wiped clean and meets current BHS policies re food from outside facilities

  • No children (under 18 yrs.) are to visit the facility

If you have any specific concerns regarding our response or any other issue, please email: residential@bhs.org.au or call 5320 3620.

Our facilities include: 

  • Talbot Place
  • Eureka Village Hostel
  • Geoffrey Cutter Centre
  • Hailey House
  • Jack Lonsdale Lodge
  • James Thomas Court
  • W.B. Messer Hostel
  • P.S. Hobson Nursing Home
  • Bill Crawford Lodge 

Have something to tell us? We welcome all feedback from patients, family members or carers. Tell us more.