Frequently asked questions

I have tested positive to COVID 19

  • You need to isolate for 7 days from the date your PCR test
  • You need to tell your employer or education provider or childcare centre
  • You need to tell your social contacts (people you have spent time with)
  • If you still have symptoms on Day 7 it is recommended that you stay home until your symptoms have gone.
  • You do not need to have another test

A person in my house has tested positive to COVID 19

  • You are a household contact
  • You need to quarantine for 7 days

I don’t have any symptoms

  • you need to have a Rapid Antigen Test (RAT) on Day 1 and Day 6. If a RAT is not available you need to have a PCR.

I do have symptoms or I develop symptoms or my RAT is positive

  • you need to have a PCR test

A person in my workplace or education or social setting has tested positive

I don’t have symptoms

  • It is recommended you have a Rapid Antigen Test (RAT) each day for 5 days
  • You don’t need to quarantine

I have symptoms and / or my RAT is positive

  • You must have a PCR test and isolate until you have a negative result

A person who I have spent time with has told me they have tested positive

I don’t have symptoms

  • It is recommended you have a Rapid Antigen Test (RAT) each day for 5 days
  • You don’t need to quarantine

I have symptoms and / or my RAT is positive

  • You must have a PCR test and isolate until you have a negative result

What is the difference between a PCR and Rapid Antigen Test?

PCR tests are used to diagnose COVID 19 and are very sensitive to the virus. This means it can detect the virus in the early stages of infection. PCR tests are sent to a laboratory and usually take at least 24 hours for the result.

Rapid Antigen Tests are tests people can do at home and have the results within 15 minutes. They are less sensitive to COVID 19 than the PCR test.

My vaccination certificate isn’t up to date

I had my vaccine at a GP clinic or Pharmacy

  • Contact the GP or Pharmacy directly

I had my vaccine at the Mercure in Ballarat or at a clinic run by my local health service

For more information see Your COVID Checklist | Coronavirus Victoria


Quarantine assistance

If you are quarantining and need assistance please contact the COVID hotline on 1800 675 398.
Assistance for culturally and linguistically diverse households can be accessed by calling 0491 066 247 or emailing help@brmc.org.au 

Information for Businesses

Please see the Victorian COVID Business sector website for advice for your business www.coronavirus.vic.gov.au/sector-guidance 

 

Please get tested with even the slightest symptom and isolate until you receive a negative result.

Please, get vaccinated. 

COVID-19 vaccinations

Click below for more information on COVID-19 vaccinations.

COVID-19 testing

Click the link below for more information on COVID-19 testing in Ballarat.

COVID-19 information

Click the link below for more information on COVID-19.

Have something to tell us? We welcome all feedback from patients, family members or carers. Tell us more.