We care for critically ill patients. Critical illness is a condition where life cannot be sustained without invasive therapeutic interventions. A wide variety of diseases may lead to critical illness.

What do we do?

The ICU is a specialised area, designed to care for patients who are seriously ill, have undergone major surgery or those with serious cardiac problems.  

Who we care for?

Intensive care patients generally fit into one of the following categories:

  • Patients at high risk of deterioration, admitted for intensive monitoring
  • Patients admitted to intensive care post-surgery 
  • Patients who require very intense nursing care or treatment not available on the ward     
  • Patients who have an acute, potentially reversible, critical illness, requiring organ support

What to expect


  • When you visit your loved one you will notice the monitoring equipment at the bedside, some of which will be connected to your family member. We understand this can be very overwhelming. Our staff will provide you with explanations as to why the equipment is being used.
  • There are no set visiting hours. You are welcome to visit at any time. Between the time of 8am and 10am the Critical Care Unit is very busy with medical rounds and we ask that you not plan to visit during this time.
  • For the safety and comfort of your loved one, we allow only two visitors at a time. We recommend only close family visit.
  • We do not limit the length of your visit, however given the critical nature of our patients they require plenty of rest. You may be asked to sit in the waiting room at different times, while procedures are performed. You will receive a complete explanation of these at the time.
  • It is important that visitors respect the privacy and confidentiality of other patients within the Critical Care Unit.

Information about your relative

  • Staff are available to provide information to you about your loved one.
  • You can ring the unit at any time. Due to confidentiality, limited information will be given.


  • We suggest one or two family members be nominated to act as a spokespeople on behalf of your family.
  • We request the spokespeople be responsible for relaying information to family and friends. This will also limit the number of calls to the unit and therefore reduce interruptions to patient care. 
  • Please do not hesitate to discuss any concerns you may have during your family member's stay.

Personal Belongings

  • Toiletries are permitted 
  • No valuables 
  • No flowers please (for infection control reasons) 



1 Drummond Street North
Ballarat VIC 3350


First floor, Medical Services building


(03) 5320 4000


(03) 5320 4488

Have something to tell us? We welcome all feedback from patients, family members or carers. Tell us more.