Statewide Equipment Program

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Grampians Regional Continence Service

The Grampians Regional Continence Service

The Grampians Regional Continence Service is a multi-disciplinary team of health professionals offering clinical assessment and management for those who experience any type of bladder or bowel problems. The service offers advice, education and support to men, women and children through individual management plans. The service also offers assistance to carers and health professionals.

The Continence Support Service

Provides support for children aged five to fifteen years who have continence issues and are diagnosed with a disability. This service assists families to effectively manage their child's incontinence needs through the provision of comprehensive continence assessment, intervention and the provision of continence aids.

The Continence Resource Centre

The Continence Resource Centre is affiliated with the Grampians Regional Continence Service (GRCS).

The Centre provides clients with:

  • Information about a wide range of continence products
  • Delivery can be organized at a small charge

We also:

  • Stock a variety of washable and disposable continence products for men, women and children.
  • Pads, pants, bed protection, floor mats, doonas and pillows

Hours of operation are 1:00pm - 4:00pm Monday to Friday. Closed Public holidays


Grampians Regional Continence Service: Anyone experiencing bladder or bowel problems.

Continence Resource Centre: Open to all clients for continence supplies.

Continence Support Service: Children aged five to fifteen years with a diagnosed disability who have continence issues.

Waiting List

There may be a waiting period to access the Grampians Regional Continence Service and the Continence Support Service

Area Serviced

The service is based in Ballarat and covers the Grampians health region, from Bacchus Marsh to the South Australian border. Outreach clinics are conducted in Bacchus Marsh and Daylesford on a monthly basis and a link nurse is located in Ararat and offers a local service.


Fees only apply when equipment is loaned.

Team of Staff

  • Continence Nurse Consultants
  • Continence Physiotherapist
  • Continence Physician
  • Administration Staff and Customer Service 


Queen Elizabeth Centre
102 Ascot Street South


Referrals to this program are to be sent directly to Central Intake via RIMS (BHS - Community Programs - Central Intake) or alternatively faxed (using the SCTT templates) to 5320 3893.
Clients can self refer via fax, phone or in person.

Referral enquiries: 5320 6690


Other Enquiries

Grampians Regional Continence Service
Phone: 03 5320 3795
Fax: 03 5320 3737

Continence Resource Centre
Phone: 03 5320 3829
Fax: 03 5320 3737


Education Resources

Useful links

Continence Education Day 25 June 2015